Privacy Statement for Spielwerk

Last Updated: 02.10.2025

Thank you for choosing Spielwerk. This Privacy Policy details how we gather, utilize, disclose, and protect your personal data when you access and interact with our social casino platform, which features virtual currency. Our platform is exclusively for entertainment; the virtual currency provided cannot be bought, sold, or converted into actual money. We want to be clear that no real funds are involved in any transactions or gameplay, and it is impossible to add real money to your balance.

1. Information We Collect

To ensure you have an optimal gaming experience on our platform, we collect personal information that you willingly provide. This includes:

• Registration information such as your username, email address, and chosen password.
• Profile details, including your chosen nickname, avatar, and gaming preferences.
• Usage information like your IP address, device type, browser details, and data about your activities on the platform.
• Any feedback, correspondence, or communications you send to us via our customer support channels.

We also employ cookies and similar technologies to enhance your online experience. These tools help us analyze website traffic, remember your settings, and customize your user journey. For more specific information regarding our use of cookies, please consult our dedicated cookie policy, which may be referenced by the placeholder cookie-consent.php if applicable.

2. How We Utilize Your Personal Information

Your personal information serves various purposes, all aimed at enhancing your experience and ensuring the smooth operation of our social casino platform, including:

• Managing and maintaining your user account, including authentication and security measures.
• Enabling gameplay, tracking your progress, and handling your virtual currency transactions.
• Providing customer assistance to resolve your queries, technical issues, and any complaints.
• Analyzing data to improve our platform's functionality, develop new features, and elevate the overall user experience.
• Delivering regular updates, notifications, and communications related to your use of the platform, such as feature enhancements and policy changes.

We reiterate that the virtual currency and in-game items on our platform hold no real financial value. Users are neither required nor permitted to engage in transactions involving real money or real monetary deposits. All in-game interactions remain within the virtual ecosystem, purely for entertainment purposes.

3. Legal Grounds for Data Processing

We process your personal data in strict adherence to applicable privacy laws. Our processing activities are based on your consent, the necessity to fulfill contractual obligations, or our legitimate interest in operating and improving our services. We guarantee that all steps are taken to handle your personal information appropriately and in compliance with established data protection legislation.

4. Data Retention and Storage Periods

We retain your personal data only for the duration necessary to achieve the purposes for which it was collected, unless a longer retention period is mandated or allowed by law. Specifically, data related to accounts and transactions is stored securely and undergoes regular review. Once your personal data no longer serves any operational purpose or is no longer required by legal obligations, it is securely deleted or anonymized to prevent unauthorized access.

5. Your Rights Regarding Access, Correction, and Deletion of Information

We are committed to transparency and empowering you with control over your personal information. You possess the following rights:

• Access: You may request a copy of the personal data we maintain about you.
• Correction: If any of your personal information is inaccurate or incomplete, you have the right to request its correction or update.
• Deletion: You can request the removal of your personal data in situations where it is no longer needed for its original collection purposes, or if you withdraw your consent where applicable.
• Objection and Restriction: Under certain conditions, you may have the right to object to or limit the processing of your personal information.

To exercise these rights, please contact us using the communication methods available within your account settings. We will respond to all verifiable requests promptly and in accordance with relevant data protection laws.

6. Data Security Measures

The security and integrity of your data are of utmost importance to us. We have implemented a range of technical and organizational safeguards designed to protect your personal information from accidental loss, unauthorized access, disclosure, alteration, or destruction. These measures include:

• Implementing encryption protocols and secure servers to protect data during transmission.
• Conducting regular security audits and monitoring procedures to identify and mitigate vulnerabilities.
• Restricting access to personal data through authentication and role-based access control systems.
• Deploying firewalls and other network security technologies.

While we endeavor to protect your personal information diligently, no method of transmission over the Internet or electronic storage is entirely foolproof. Therefore, we cannot guarantee the absolute security of your data.

7. Use of Cookies and Related Technologies

Our platform utilizes cookies and other online tracking technologies to enhance your user experience, deliver personalized features, and analyze user behavior. Cookies are small data files stored on your device that help us recall your preferences and activities during subsequent visits. Your continued use of the platform implies your consent to the deployment of these technologies. However, if you choose to disable cookies, please be aware that this might impact the functionality and overall performance of our services.

Without the use of cookies, certain functionalities of the social casino platform may not operate as intended. We advise reviewing your browser's cookie settings for more details on how to manage or remove cookies.

8. Third-Party Services and Data Sharing

We occasionally engage third-party service providers to assist with the operation or enhancement of our platform. These trusted partners are granted access to your personal information strictly for the purpose of performing services on our behalf and are contractually bound to maintain the confidentiality and security of your data. We do not sell, trade, or otherwise transfer your personal information to third parties for commercial or marketing objectives.

In situations where legal obligations necessitate the disclosure of personal information, we will only share the essential details in strict compliance with applicable laws and regulations.

9. International Data Transfers

During the operation of our social casino platform, data may be stored or processed on servers located outside your jurisdiction. In such instances, we ensure that the transfer of your personal data adheres to the necessary data protection safeguards. When personal data is transferred internationally, we rely on established data transfer mechanisms and legal instruments that provide adequate protection for your information.

10. Adherence to Data Protection Regulations

We are committed to upholding the highest standards of data protection in accordance with current legal frameworks. Our practices align with relevant data protection regulations and principles governing the collection, processing, and safeguarding of personal information. These measures ensure we consistently protect your rights and adhere to guidelines set by data protection authorities.

As part of our compliance efforts, we regularly review and update our policies and procedures to reflect legislative amendments and best practices in data protection. Whenever significant changes are made to this policy, we will update the effective date and inform you through appropriate channels.

11. Children's Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that a minor has provided us with personal data without parental consent, we will take immediate action to remove that information from our systems. Parental supervision and control remain crucial for underage users.

12. Modifications to This Privacy Policy

We reserve the right to amend or update this Privacy Policy at any time, in response to new technological advancements, legal requirements, or operational needs. Any revisions to this policy will be communicated to you, and the updated version will become effective immediately upon its publication on our platform. It is your responsibility to review this policy periodically to stay informed about how we protect your personal information.

13. How to Contact Us

Should you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please do not hesitate to use the contact platform provided within your account settings. We are dedicated to addressing your concerns promptly and efficiently while ensuring compliance with your data protection rights.

14. Acknowledgment and Consent

By utilizing our social casino platform, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy and our management of your personal information. Your continued use and engagement signify your acceptance of these policies, including any future modifications. We highly value your trust and strive to maintain a safe, secure, and entertaining virtual gaming environment for all our users.

Thank you for choosing Spielwerk. We are committed to fostering a secure, safe, and enjoyable environment for all our users. Please retain this Privacy Policy for your records, and regularly check for updates or changes that may impact your rights concerning your personal data.